WE ARE OPEN!!!
And looking forward to seeing you after a very difficult past several months as CV19 has interrupted everyone’s normality.
We understand that many scheduled appointments have been affected. Rest assured, we are assessing our calendar for the re-scheduling of missed or canceled appointments now that the order to “remain closed” has been lifted for dental practices. We are resuming Normal Business Hours, and will be working diligently to get our valued patients back on track for cleanings, checkups, and all “non-essential” dental needs.
You can call our office phone at (616) 458-7267. Our team is ready to assist you.
The health and safety of our patients has always been at the forefront of our care, and that is especially true during this time of CV19. Here are some of the things that our Complete Health Dentistry team has put in place to ensure our patients’ safety:
Prior to re-opening, we completed 2 days of extensive training on COVID-19 protocol and infection prevention/control.
We have incorporated an additional health screening questionnaire. This screening process, as well as checking body temperatures of everyone entering our building, has been recommended by the CDC and endorsed by the dental and medical professions, and has shown to significantly decrease the risk of having a COVID positive person enter our practice.
Every touch point/chair is being cleaned and disinfected between each use, in both the patient rooms as well as in our reception area. We have also taken steps in our reception area by removing some of our seating. This helps our patients, who prefer not to wait in their vehicles (our primary recommendation) to maintain social distance while within our building.
We have a whole-building air scrubbing system designed by a leading company in air sterilization. That company is Surgically Clean Air – https://scadental.com/. We’ve used this system to clean and sterilize the air in our practice for over two years, even prior to the CV19 pandemic. It constantly sterilizes the air within our facility, so you can be confident that the air that you breathe while in our office is clean. This is the main reason why our team feels comfortable not wearing a mask within our building whenever we are not directly providing care to our patients. While we are still recommending that everyone wears a mask while within our patients’ six-foot social distancing bubble, our front office team is confident that they can maintain a six-foot distance from our patients during the check-in/check-out process with their desk and large counter between them and our patients. This allows them to confidently greet each of our patients with a smile that you can see when you walk in our door.
During this time of massive uncertainty, a genuinely warm smile may feel like a small thing; however, we at Complete Health Dentistry of West Michigan know that sharing a smile is a vital aspect of health and human connection.
As always, thank you for being a loyal patient!
We will continue to do our part to closely monitor CV19, remain focused on keeping our employees and community healthy, and provide you with the support you need.
Sincerely,
Dr. Nick Ritzema
and your CHD Team
